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Below are some frequently asked questions and answers which we hope you will find helpful.
Our easy-to-use and comprehensive website is our catalogue. It is not feasible to provide a printed catalogue given the small market for christening wear, and the collection is changed frequently, so it is easier to keep up to date on our online website. Most customers are happy to be able to print pages or products without waiting, as and when they need them. All gowns and romper images on the site can be enlarged by clicking on them enabling you to see or print them with all the detail.
If you get stuck, please get in touch and We'll do our best to help - We are getting quite practiced at dealing with customers at arms length!
Remember that we offer a satisfaction guarantee so if the outfit does not match your expectations, you can return it for a full refund, as specified on the order form. Also of course, when purchasing with VISA you have purchase protection anyway, so we hope shopping on the 'net', rather than by mail order catalogue will be comfortable for you.
PAYMENT & EXCHANGE RATE CONDITIONS
Your order will be charged in £ Sterling and charged to your card at the exchange rate your credit card company has in effect at time of clearing. (For an accurate price at today's exchange rate you could use a currency converter, like: The Universal Currency Converter™.) We only charge your card when we are ready to ship your order out.
TAXES & DUTY
Sales within the UK & European Union (EU)
Children's clothes are zero rated for VAT but some gifts attract 'Value Added Tax' (VAT) at the standard rate (currently 20%). For all orders dispatched to addresses within the EU, Value Added Tax (VAT) at the current rate, will be added as required, even if you order from outside the EU.
Sales to the rest of the world
Sunday Best will apply NO taxes to your order. Whether or not you will be liable to pay tax or duties on delivery will depend upon your country's rules in this regard. The courier may ask for these payments on behalf of your national or regional authorities, on or before delivery, and may be entitled to charge a fee to do so. Sunday Best has NO control over these charges. For information regarding import duties or taxes, please consult your regional/national authority.
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